Privacy policy

 

Privacy Policy — London Camera Division

Last updated: 27th October 2025

This Privacy Policy describes how London Camera Division (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.londoncameradivision.com.

 

1. Information We Collect

When you visit our site or make a purchase, we collect certain information about you, including:

  • Personal details: such as your name, billing and shipping address, and contact information (email address, phone number).

  • Order information: such as the products you purchase, payment method, and delivery details.

  • Technical data: such as your IP address, browser type, and device information.

  • Cookies and analytics data: to help us understand how visitors use our website and improve the customer experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.

  • Communicate with you about your order or inquiries.

  • Provide order tracking and delivery updates.

  • Improve our website, products, and customer experience.

  • Comply with legal obligations (such as tax and accounting laws).

We do not sell or rent your personal data to any third parties.

3. Sharing Your Information

We share your information with trusted third parties only when necessary to provide our services:

  • Shopify, which hosts our online store and manages payments securely.

  • Fulfilment partners based in the UK and Sweden, who print and ship your orders.

  • Payment providers (such as Shopify Payments, PayPal, etc.), who process your transactions securely.

  • Analytics and marketing tools (such as Shopify Analytics or Meta Pixel), to help us understand site performance and reach customers.

These partners are required to handle your data securely and in accordance with data protection laws.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law.

For example, order and transaction data is typically retained for six years for tax and accounting compliance.

5. Your Rights

Under UK and EU data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Object to certain types of processing.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at support@londoncameradivision.com.

6. Cookies

Our website uses cookies to provide basic functionality (like keeping your shopping cart active) and to help improve performance through analytics.

You can adjust your browser settings to refuse cookies, though some features may not function properly.

7. Data Security

We take reasonable precautions to protect your personal data. Your information is stored on secure servers, and payment data is encrypted and processed by certified payment providers.

8. International Transfers

As our fulfilment partners are located in both the UK and Sweden (within the European Economic Area), your information may be processed across borders in compliance with UK and EU data protection standards.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

London Camera Division

Email: support@londoncameradivision.com

Website: www.londoncameradivision.com

Location: London, United Kingdom